Question
How can I call someone for Technical Support?
Answer
If you need more help, you can contact technical support for Rockstar Games via email or phone directly, in each of the territories below:
For Support in the US
Phone: 1-866-405-5464
Email: usa@rockstarsupport.com
For Support in Canada
Phone: 1-800-269-5721
Email: canada@rockstarsupport.com
For Support in the UK
Phone: 08701 200060
Email: uk@rockstarsupport.com
URL: http://www.take2games.co.uk/index.php?p=support_contact
For Support in Australia
Phone: 1902 262 606 - $2.48 + GST per minute (higher from mobile and public phones)
URL: http://www.take2games.com.au/index.php?p=support_contact
For Support in New Zealand
Phone: 0900 54263 - $1.99 + GST per minute KIDS - ASK YOUR PARENTS FIRST!
URL: http://www.take2games.com.au/index.php?p=support_contact
For Support in Spain
Phone: (+34) 91 636 39 25
Email: take2@take2espana.com
URL: http://www.taketwo.es/index.php?p=support_contact
For Support in Germany
Phone: http://www.take2.de/index.php?p=support_contact
URL: http://www.take2.de/index.php?p=support_online
For Support in France
Phone: 0890 808 809 (0,15 € TTC / min)
Email: take2@callcenter.fr
URL: http://www.taketwo.fr/index.php?p=support
For Support in Italy
URL: http://www.take2.it/assistenza/contacthelp.asp
Note: If you need help with a PC title please attach your DxDiag and MSinfo when emailing us.
For instructions on how to get this information, please follow steps below:
- Run DXDIAG.EXE from your Start menu (click Start, Run..., then type "dxdiag" and hit Enter)
- Click the "Save all Information" button, located at the bottom of the program window
- Save the file as "dxdiag.txt"
- Click the "More Help" tab
- Click the button marked "MSinfo..."
- Click on the "File" menu and choose "Export" (Do not use "save")
- Then save the file as a Text Document and name it "MSinfo.txt"
- If possible, please put these files in a .zip format and attach them to your email (When inside of your email program there is usually a "Paperclip" button or icon which is the attachment option)
Be sure to include a detailed description of the problem you are having and the text of any detailed error messages that appear. It will also help us if you can send a screenshot of the error message along with both text files.